Privacy Policy
SHH Privacy Policy
Effective Date: September 29, 2025
Southern Home Handyman
A Division of Boxwood Enterprises LLC
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Southern Home Handyman (“we,” “our,” or “us”) collects, uses, and safeguards your information when you visit www.southernhomehandyman.com (the “Website”) or otherwise interact with us.
- Information We Collect
We may collect the following types of personal information:
a. Information You Provide
- Name
- Email address
- Phone number
- Address (for service location)
- Project details submitted through quote forms
- Payment information (processed securely via third-party platforms)
- Feedback, reviews, or communication via forms or email
b. Automatic Data Collection
When you visit our Website, we may collect limited data automatically through cookies or analytics tools (like Google Analytics), including:
- IP address
- Browser type and version
- Pages visited and time spent
- Device type and OS
- How We Use Your Information
We use the information we collect to:
- Schedule service appointments and provide estimates
- Communicate with you about projects, updates, and inquiries
- Assign qualified subcontractors to your project
- Process payments and send invoices
- Improve our services, website, and customer experience
- Send follow-ups, promotions, or satisfaction surveys (optional)
We do not sell your personal data to any third party.
- Subcontractor Access and Oversight
Southern Home Handyman may share limited customer details (such as name, address, and job scope) with subcontractors only for the purpose of completing scheduled work. These subcontractors are contractually required to:
- Use your information solely to perform the requested services
- Never solicit business from you outside the Southern Home Handyman framework
- Uphold confidentiality and professionalism
- Payment Information
We use trusted third-party processors (e.g., Stripe, Square, Venmo, Zelle, etc.) to handle online and digital payments. We do not store your full credit card or bank account information on our servers.
- Cookies and Tracking Technologies
Our Website may use cookies to:
- Enable basic site functionality
- Improve site performance and user experience
- Analyze traffic via tools like Google Analytics
You can control cookie settings via your browser preferences.
- Your Rights and Choices
You may:
- Request a copy of the information we have about you
- Ask us to correct or delete your personal data
- Opt out of promotional emails or SMS messages
To make such requests, email us at boxwoodtn@gmail.com.
- Data Security
We implement standard security measures to protect your data, including encryption, limited access, and secure hosting environments. However, no online platform can be 100% secure, and you use our Website at your own risk.
- Third-Party Links
Our Website may contain links to third-party sites (e.g., payment processors, project galleries, or affiliated partners). We are not responsible for the privacy practices of those websites. Please review their policies before sharing any personal information.
- Children’s Privacy
Our services are intended for adults 18 and older. We do not knowingly collect information from children under 13. If you believe we’ve received information from a child, please contact us immediately.
- Policy Updates
We may update this Privacy Policy from time to time to reflect legal, technological, or business changes. The updated version will be posted on this page with a new effective date.
- Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Boxwood Enterprises LLC
DBA Southern Home Handyman